Privacy Policy

Last Updated: June 2026

Cook’s Homecare (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

Who We Are

Cook’s Homecare provides non-medical home support and property maintenance services to homeowners, seniors, and families throughout Newmarket, Ontario and surrounding communities.

If you have questions about this Privacy Policy, you may contact us at:

Cook’s Homecare

Newmarket, Ontario, Canada
Email: contact@cookhomecare.ca

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Property address
  • Service requests
  • Appointment details
  • Communications submitted through our website

We may also collect limited technical information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Website usage data

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide requested services
  • Schedule appointments
  • Communicate regarding services
  • Send estimates and invoices
  • Improve our website and customer experience
  • Maintain business records
  • Comply with legal obligations


We only collect information reasonably necessary to operate our business and serve our customers.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Enhance the user experience


You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party service providers to help operate our business and website, including:

  • Website hosting providers
  • Email service providers
  • Analytics platforms
  • Scheduling or contact form tools
  • Payment processing providers


These providers may have access to information only as necessary to perform their services.

How We Share Information

Cook’s Homecare does not sell, rent, or trade your personal information.

We may disclose information:

  • When required by law
  • To protect our legal rights
  • To prevent fraud or security threats
  • To trusted service providers assisting our operations


Any disclosure will be limited to what is reasonably necessary.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements


When information is no longer required, it is securely deleted or anonymized where practical.

Your Privacy Rights

Subject to applicable laws, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of information where legally permitted
  • Information regarding how your data is used


To make a privacy-related request, please contact us using the information provided below.

Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites.

Users should review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

Cook’s Homecare may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Cook’s Homecare
Newmarket, Ontario, Canada

Email: contact@cookhomecare.ca