Last Updated: June 2026
Welcome to Cook’s Homecare. By accessing our website or booking our services, you agree to be bound by these Terms & Conditions. Please read them carefully.
Cook’s Homecare (“we,” “our,” or “us”) provides non-medical home support and property maintenance services to homeowners, seniors, and families throughout Newmarket, Ontario and surrounding areas.
Our services may include, but are not limited to:
All services are subject to availability and service area limitations.
Quotes provided by Cook’s Homecare are estimates based on the information available at the time of booking.
Additional charges may apply if:
Any significant pricing changes will be communicated before work proceeds.
Payment is due upon completion of services unless otherwise agreed in writing.
For recurring services, payment terms will be outlined in the service agreement or invoice.
Cook’s Homecare reserves the right to suspend future services for overdue accounts.
Certain services may be offered on a recurring basis, including lawn care, snow removal, cleaning, and companion services.
Recurring service clients agree that:
We request at least 24 hours’ notice for cancellations or appointment changes whenever possible.
Cook’s Homecare reserves the right to reschedule services due to:
Customers agree to:
We reserve the right to refuse or discontinue services where unsafe conditions exist.
Cook’s Homecare provides non-medical companion services only.
Our companion services may include:
We do not provide:
In the event of a medical emergency, emergency services should be contacted immediately.
Customers must notify Cook’s Homecare of any concerns regarding property damage within seven (7) days of service completion.
Cook’s Homecare is not responsible for:
To the fullest extent permitted by law, Cook’s Homecare shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
Our maximum liability for any claim relating to a service shall not exceed the amount paid for that specific service.
Cook’s Homecare may use employees, subcontractors, or independent contractors to perform certain services.
All service providers are expected to meet our standards of professionalism and quality.
You agree not to:
We reserve the right to restrict access to users who violate these terms.
All website content, including text, graphics, logos, images, and branding, is the property of Cook’s Homecare unless otherwise stated.
Unauthorized use, reproduction, or distribution is prohibited.
Your use of this website is also subject to our Privacy Policy.
By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.
Service availability may vary based on:
Cook’s Homecare does not guarantee availability at all times.
We reserve the right to modify these Terms & Conditions at any time.
Any updates will be posted on this page with a revised effective date.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable laws of Canada.
If you have any questions regarding these Terms & Conditions, please contact us:
Cook’s Homecare
Newmarket, Ontario, Canada
Email: contact@cookhomecare.ca
